Frequently Asked Questions
1. Are you a manufacturer or a trading company?
We are a professional factory specializing in membrane technology and water treatment equipment.
2. What is the typical delivery time for an order?
Generally, it takes about 5 days. However, the specific delivery time depends on your specific order volume and requirements.
3. Can I customize the products with our own logo and design?
Yes, customized service is available. We provide OEM and ODM services based on the customer's logo and design specifications.
4. Do you provide samples before a mass order?
Yes, we accept sample orders and can provide customized samples for your evaluation before placing a large-scale order.
5. What is your Minimum Order Quantity (MOQ)?
We are flexible with quantities and do not dictate strict MOQ terms, allowing us to offer the quantity you specifically require.
6. What materials are used for the MBR flat sheet membranes?
The membranes are primarily made of PVDF (Polyvinylidene fluoride) with a PET support, while the support plates are made of durable ABS material.